Services

 

At Pro Solutions we’re proud of the range and quality of our services that combine with our products to continuously bring smarter solutions to our clients.

 

Technical Requirements Consulting

 

Our team will evaluate your organisation’s information and communication technology needs, prioritise your goals and help create the architecture, processes and methods to improve productivity. While our specialists are committed to addressing your immediate concerns, they will also offer solutions to your business problems and suggest information systems to enhance the profitability of your company.

 

Software Configuration and Development

 

Our highly skilled and experienced engineers are experts in Microsoft and IBM technologies, as well as a range of best of breed applications in every focus area of our business.

 

Systems Integration

 

Exposure to major banking, insurance and retail enterprises over the past 20 years has helped develop strong specialised integration capabilities within Pro Solutions. In addition to our own i-Con integration platform, we have used a number of technologies to integrate with various systems such as SAP, Oracle, Microsoft Dynamics, etc.

 

Technical Support

 

At Pro Solutions we believe in ensuring meticulous technical support of our software and developments. Your organisation will have highly trained specialists at your disposal, with extensive experience in supporting a range of different software products. We support software developed at Pro Solutions, while also dealing with third parties and other custom software suppliers.

 

Infrastructure

 

Hosting

 

Pro Solutions offers a secure hosted environment in a world-class data centre, enabling us to provide solutions around system hosting, as well as optimising system performance – ensuring your service is efficient and always available.

 

Service Desk

 

Pro Solutions provides an effective, web based incident management service as an integral part of our offering, to ensure that service delivery is in accordance with our clients’ expectations.