Case Study
A high-growth retailer increased peak order capacity 400% and cut development costs by 53%.
A fast-growing online retailer was running its entire order management operation on a legacy Pick-based system handling inventory, pricing, and shipping across web, mobile, and in-store channels. The business was growing. The platform was not keeping up.
400%
Peak throughput increase
Capacity rose from 1,000 to 5,000 orders per second, eliminating peak-period timeouts and cart abandonment during high-traffic sales events.
75%
Shorter feature release cycles
Feature delivery dropped from four months to four weeks enabling marketing to launch campaigns and new payment methods in near real time.
53%
Development cost reduction
Monthly development and maintenance spend fell from $60,000 to $28,000 per month, freeing $32,000 monthly for digital reinvestment.
12%
Revenue uplift from faster launches
Accelerated feature delivery empowered marketing to act on trends in weeks, directly driving measurable revenue growth.
Business Challenges
Business Challenges
The retailer's Pick-based order management system had handled peak concurrency of 1,000 orders per second but as the business grew, the platform's limitations became increasingly costly.
Feature release cycles averaged four months, preventing timely rollout of promotional campaigns and new payment methods.
Peak order concurrency caused timeouts and system slowdowns, pushing cart abandonment to 18%.
Complex ETL and reporting workflows introduced data latency of up to two hours, limiting real-time inventory visibility.
Monthly development and maintenance costs of $60,000 constrained budget available for digital innovation.
MVsharp Solution
MVsharp Solution
MVsharp emulated the existing Pick environment and automatically generated .NET Web APIs and C# services from the existing codebase. MultiValue data structures were transformed into SQL Server tables, enabling real-time analytics and caching. A CI/CD pipeline was established to support rapid, reliable feature deployment.
Environment emulation
Defined key workflows order capture, inventory check, shipping allocation for the initial proof of concept, running in parallel against the live system.
Automated data conversion
MultiValue files were automatically converted into relational SQL Server schemas with enforced data constraints, preserving all business logic.
Modern API layer
.NET API endpoints were developed and integrated with existing front-end applications via REST, with no changes to the user-facing interfaces.
Phased deployment
Feature flags enabled phased rollout and instant rollback capability allowing the team to move fast without risking continuity of live operations.
Results & Metrics
Results & Metrics
| Metric | Legacy System | Post-Migration |
|---|---|---|
| Feature release cycle | 4 months | 4 weeks |
| Peak order concurrency | 1,000/sec | 5,000/sec |
| Cart abandonment rate | 18% | 11% |
| Monthly development cost | $60,000 | $28,000 |
| Stock-out incidents | Baseline | 30% reduction |
Monthly savings of $32,000 on development and maintenance were reinvested into further digital expansion. Real-time inventory visibility reduced stock-out incidents by 30%, while higher concurrency capacity eliminated peak-period timeouts and improved conversion rates across all channels.
Running a legacy order management system?
Talk to the Prosol team about how MVsharp can modernise your MultiValue platform without a full rewrite.