What is System Integration and Business Process Automation and why i-Con?
An introduction to business process automation, system integration, and how i-Con brings these concepts together into a practical, low-code platform for enterprises with complex legacy environments.
What is business process automation?
According to Gartner, business process automation is the automation of complex business processes and functions beyond conventional data manipulation and record-keeping activities. Business Process Automation provides an organisation with clear visibility of all its processes and operations not just what happened, but how it happened and where improvements can be made.
What is system integration?
System integration facilitates communication between otherwise disconnected systems within an organisation. This coordination enhances productivity, maintains data consistency, and reduces complexity when systems require modifications. Without integration, every system change risks cascading failures across dependent processes.
What is integrated automation?
Integrated automation refers to software workflows that operate independently and continuously with minimal human involvement once initial parameters are established. The combination of integration connecting systems and automation removing manual steps creates a multiplier effect where the benefits of each amplify the other.
What is i-Con?
i-Con functions as an integration and automation platform enabling secure system connectivity. The application replicates and repeats human tasks while providing orchestration capabilities for infrastructure coordination. It is a low-code framework featuring a connector library for building integrated automation solutions.
Why i-Con?
i-Con provides a middleware layer that decouples system dependencies. When replacing systems, applications experience minimal disruption because the platform manages connection changes transparently. This approach ensures consistent information distribution across the business environment.
Key Benefits
- Growth: Enables scalable processes and out-of-the-box integrations, reducing time-to-market
- Consistency: Automates information updates across multiple systems, preventing data discrepancies
- Agility and Innovation: Streamlines integration between departments, facilitating faster market response and customer engagement
The platform supports rapid modifications to data sources and integrations without disrupting existing operations. Beyond simple system connections, i-Con addresses technical protocol needs alongside functional requirements like API access and identity management.
Getting Started
For organisations beginning their integration journey, i-Con provides pre-built components covering the most common integration scenarios. The low-code approach means business analysts can configure many workflows without developer involvement, while technical teams retain full control over complex custom integrations.
